frequently asked questions
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we encourage you to arrive 10 minutes early.
take a deep breath, be welcomed, and ease into the numa experience.
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to keep the experience safe, uninterrupted, and intentional, we’re unable to accommodate late entry once class has started. please contact us if you know you might be late.
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reserve your spot through our website or the numa app. you will need to create an account to register.
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wear comfortable workout attire that allows you to move freely. we require grip socks for safety and sanitary reasons.
don’t have socks? we have some available for purchase in store or ahead of time through our app. bring a water bottle. we have a water refilling station if you run out!
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there is a good amount of street parking around the studio as well as a parking lot across the street. arrive early to make sure you find a spot!
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when a class is full, you can add your name to the waitlist online or via the numa app. should a spot become available, you’ll be contacted. if you’re reserving a waitlist spot you are committing to that class. if you make it off the waitlist and can’t make it without removing yourself, you can be charged a late cancel fee.
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plans change. we get it.
If you need to cancel or reschedule, please do so at least 12 hours before class to avoid a cancellation fee. late cancellations or no-shows may result in forfeiture of the class and credit. thank you for understanding.
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we love seeing you share your Numa experience! If you'd like to film during class, you may do so from one of our designated filming spots in the back row.
please set up your phone before class begins and leave it in place until class has ended to avoid disrupting the experience of others.
to respect the privacy of our community, please ensure that no other clients or instructors are visible in your video unless they have specifically given consent.