PRIVACY POLICY

Effective Date: August 26, 2026

Numa Studios, LLC (“Numa,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit www.thenumastudio.com, create an account, book classes, purchase memberships or services, attend Numa classes or events, communicate with us, or otherwise interact with Numa.

Information We Collect

Depending on how you interact with Numa, we may collect:

  • Name, email address, phone number, date of birth, mailing or billing address, and emergency contact information

  • Account and login information

  • Class bookings, attendance history, cancellations, waitlist activity, memberships, packages, promotions, and purchase history

  • Payment and transaction information

  • Health, injury, pregnancy, physical limitation, or safety information that you voluntarily provide

  • Liability waivers, parental consents, electronic signatures, and other agreements

  • Information submitted through contact forms, newsletter signups, event registrations, corporate wellness inquiries, surveys, and similar forms

  • Photos, videos, or media associated with Numa classes, events, or promotional activities

  • Website and device information such as IP address, browser type, device type, pages viewed, website interactions, and cookie or analytics data

Payment information may be processed directly by third-party providers such as Mariana Tek/Xplor Technologies and Stripe. Numa may not directly receive or store your complete payment-card information.

How We Use Information

We may use personal information to:

  • Create and manage accounts

  • Process bookings, purchases, payments, memberships, and class packages

  • Manage cancellations, waitlists, and attendance

  • Send booking confirmations, reminders, schedule changes, and account communications

  • Provide customer service

  • Administer events, private sessions, corporate wellness, and other Numa services

  • Maintain waivers and agreements

  • Address safety concerns or information voluntarily disclosed by clients

  • Send marketing communications where permitted

  • Analyze and improve our website, services, marketing, and customer experience

  • Prevent fraud, misuse, and security incidents

  • Maintain business, accounting, and legal records

  • Comply with applicable law and protect the rights and safety of Numa and others

Cookies and Analytics

Our website and service providers may use cookies and similar technologies to operate the website, remember preferences, measure traffic, understand website activity, improve our services, and support marketing.

Numa currently or potentially uses services such as Squarespace Analytics and Google Analytics. We may also use analytics, advertising, or social-media technologies from other providers in the future.

Your browser may allow you to block or delete cookies, although doing so may affect certain website features.

Service Providers

We may share information with companies that help us operate our business and provide services to you.

These may include:

  • Squarespace

  • Mariana Tek/Xplor Technologies

  • Xplor Growth

  • Stripe

  • Google

  • Meta/Instagram

  • TikTok

  • Apple

  • Email and SMS providers

  • Analytics, technology, accounting, and business-service providers

These companies may process information according to their own privacy policies and applicable agreements with Numa.

Numa does not sell personal information in exchange for money.

Email and Text Communications

If you opt in to marketing emails, Numa may send studio updates, promotions, class information, events, merchandise offers, and other marketing communications.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those messages.

Numa may also send transactional text messages such as booking reminders, waitlist notifications, and schedule updates.

Promotional SMS marketing will be subject to separate consent where required. Consent to receive promotional texts is not required as a condition of purchasing Numa services.

Message and data rates may apply.

SMS and Mobile InformationNo mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Photos and Video

Numa may photograph or record classes, events, or studio activities.

Where appropriate, Numa will obtain separate permission before using an identifiable individual's image, voice, or likeness for advertising or promotional purposes.

Declining optional promotional media consent will not prevent an otherwise eligible client from attending ordinary Numa classes.

Minors

Numa online accounts are intended for individuals age 18 or older.

Individuals ages 16 and 17 may participate in eligible Numa classes with required parent or legal guardian consent.

Special events may occasionally permit younger participants subject to event-specific requirements and parental consent.

Our general website and online services are not directed to children under 13.

Data Retention

Numa may retain personal information for as long as reasonably necessary to operate our business, provide services, maintain transaction and waiver records, resolve disputes, prevent fraud, comply with accounting, tax, insurance, and legal requirements, and establish or defend legal claims.

Your Privacy Choices

You may contact Numa to request access to, correction of, or deletion of certain personal information associated with you.

Requests may be sent to:

info@thenumastudio.com

We may need to verify your identity before processing a request.

Numa may retain information when necessary or permitted for legal, accounting, contractual, fraud-prevention, insurance, safety, recordkeeping, dispute-resolution, or other legitimate business purposes.

Data Security

Numa uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no electronic storage system or internet transmission can be guaranteed to be completely secure.

You are responsible for keeping your account credentials confidential.

Changes to This Policy

Numa may update this Privacy Policy from time to time. The Effective Date at the top of this page will indicate when the policy was most recently updated.

SMS and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us

Numa Studios, LLC15112 Detroit AveLakewood, OH 44107info@thenumastudio.comwww.thenumastudio.com